The New Tech Stack for Retail Ops

Brands today face a unique challenge: balancing online and offline sales while ensuring seamless operations. The right tech stack not only streamlines workflows but also provides data-driven insights to improve decision-making. Here’s a breakdown of the must-have tools for modern retail ops and how they fit into your workflow.

1. Shopify:

Omnichannel is the name of the game. Every brand has a presence online and offline - even brands you see at Trader Joes like Chomps have Shopify storefront! Siete, which got acquired by PepsiCo for $1 billion, also has online storefront! There are more than 4 million websites powered by Shopify, it remains a crucial platform for both emerging and established brands.

Pro Tip

While in-person retail is crucial, owning your customer relationship at the store level is just as important. Tools like Brij can connect retail shoppers to your online domain, helping you gather first-party data and drive direct sales.

2. Cin7: Smarter Inventory Management

Managing inventory across multiple channels is one of the biggest challenges for retailers. Cin7 provides an all-in-one inventory management system that syncs with your sales channels and warehouse, ensuring real-time inventory visibility. Poor inventory management can result in major revenue ****loss due to stockouts and overstocks. Cin7’s automation tools help mitigate these risks and improve cash flow.

Pro Tip

• Connect Shopify, Amazon, and other sales channels to maintain real-time inventory visibility

3. Faire 

Faire is a great way for suppliers to connect with retailers of all sizes across the US. With over 700,000 retailers using the platform, Faire helps brands scale wholesale operations; however, it’s important that brands have strong branding, appealing products, and effective off-platform marketing to see the Faire magic work.

Pro Tip

• Check out our blog on How to Win at Faire with Caroline Grace, a Faire expert!
• Check out other wholesale platforms like Pod Foods (for multi-store retailers) and Airgoods (best for beverage brands & retailers)

4. Pantry AI: Sales Ops

Pantry AI is an intelligent sales ops tool that helps retailers optimize inventory levels, reduce waste, and improve sales forecasting. By analyzing real-time data, Pantry ensures you’re always stocked with what sells best. Major suppliers use Pantry like Kiva Sales and Services and more.

Pro Tip

• Learn how Pantry can save your team hours of manual data entry and help to automate sales operations and forecasting by clicking here.

5. Repsly: Field Sales and Retail Execution

For brands that rely on in-store sales teams or field reps, Repsly provides real-time tracking, performance analytics, and retail execution tools. It ensures your products are properly stocked, displayed, and sold at retail locations.

Investing in the right tech stack doesn’t just improve efficiency—it helps you serve customers better and grow your brand with less friction. Start integrating these tools today and watch your retail ops transform!