How Tost Saved Time and Money with Pantry AI
TOST Beverages, a leader in the non-alcoholic space, specializes in all-natural wine alternatives. Since its founding in 2018, Tost has been expanding its distribution footprint nationally across retail, food service, and other wholesale channels.
"Pantry has played a major role in helping us navigate the difficult landscape of ordering and logistics."
Using Pantry’s software has allowed us to do more with the same headcount as we scale. The Pantry team has been creative and quick to address improvements and issues that inevitably arise while consistently looking for ways to simplify our workflows - they are great partners and we're excited and fortunate to have them in our corner.
- Brooks Addington, Töst CEO
As Tost grew, they needed to create a system of distribution and order fulfillment that would scale with them, while maintaining on-time and in full deliveries.
Due to each customer's different requirements and formats, Tost was doing triple data entry. One team member entered orders into a spreadsheet, and a team of two people offshore entered data into the ERP before it could be fulfilled and invoiced.
They knew with their rapid growth, this system would not scale with them.
Tost began to evaluate their options. They could continue with the manual labor of spreadsheets, use a legacy EDI system, or embrace new technology such as Pantry AI.
Tost knew
The manual data entry process can lead to shipping errors and longer fulfillment times, and scaling would move linearly with headcount.
EDI systems could have multi-month customer setup times, customer-by-customer setup, and fees for every customer. This meant a full solution could be very expensive.
They chose Pantry because it could solve order processing across all of wholesale. Pantry’s AI can be configured once, and it will work across existing and new customers. Entering orders from any customer into the ERP (Cin7).
This has been saving 15-20 minutes per order by eliminating the need for the offshore team to enter data and saving teammates time entering data into the order tracker spreadsheet.
As Tost scales, they keep the same headcount while focusing on deepening relationships and processing more orders.
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